If you are interviewing potential people to be an ndis home care service provider for yourself or a loved one there are certain characteristics that you ought to look for. You should prepare questions ready for the interview that would show whether the candidates possess these qualities, and you should know what to look out for.
Asking candidates to describe the qualities they believe home caregivers should have is an excellent way to start an interview. Here are some traits that all good home caregivers should be able to demonstrate, in order to ensure that patients receive the highest possible care.
Competence
This is the most obvious and vital quality. You should ensure that the applicants are competent in their care. They should have the required training and experience in the type of home care you need - baby care, elderly treatment, post hospitalisation care, etc. You can also test the applicants by asking them questions regarding how they care for the patient, E.g. how they deal with a senior when giving them baths. Talk to them about their previous experiences and the lessons they took away.
Professional appearance
Part of being able to judge the competency of the candidates you are evaluating is their appearance. A person's appearance will give you plenty of information about their general attitude and dedication. Home care workers must be mindful of their hygiene and professional appearance.
Skills for observing
It's crucial for a health care provider to be observant and alert to any change in the condition of the patient to ensure they respond appropriately. Find out how they evaluate the condition of the patient and what changes they notice.
Communication skills
Home care workers must be able to communicate effectively with their doctors, patients and their families. Caregivers need to have excellent communication skills to talk to their patients and keep them in touch. The way the interviewee answers your questions can tell a lot about their communication skills.
Patience
A person who is a professional personal care support is expected to be patient and understanding. It's never easy to take care of someone else - particularly for elderly patients, when they're often forced to endure an unorthodox behavior.
Reliability
You should be able to trust a caregiver to care for the patient without any instruction and to handle any unexpected circumstances. You can ask them about their responsibilities and what their reactions would be in different situations.
Humour and sense of humor
It's not uncommon for caregivers to to manage difficult tasks. They should be able to keep their cool and provide smiles to patients. They must have a flair of humor and be open. They must be open to different beliefs and be able handle anger without getting offended.
Even if you're working with an agency that provides home care be sure that you are capable of conducting interviews yourself and, if you prefer, make sure that you make your requirements and preferences clear to the agency.